Click below to skip a step.
|Step 1: Browns' Home Screen
Step 2: Log-In To Your Account
Step 3: Manage Your Tickets
Step 4: Selecting Your Tickets
Step 5: Select An Action
Step 6: Review Your Selection
Step 7: Review Your Calendar
Step 8: Add Additional Tickets
|Step 9: Continue to Complete Transfer
Step 10: Continue To Transfer
Step 11: Choose Transfer Recipient
Step 12: Adding Transfer Recipient
Step 13: Selecting Transfer Recipient
Step 14: Complete Transfer
Step 15: Print Page For Your Records
Go to http://www.clevelandbrowns.com/ and hold your mouse over the “TICKETS” menu. A drop-down menu will appear. Select “MANAGE MY TICKETS”.
Your Account ID can be found on your Season Ticket invoice. You can also use the e-mail address on your account as your Account ID. If you do not remember your password you may either call the team or request Ticketmaster to send you a new one in the Forgot Password field below the Account Manager Log-In.
Once you are logged in, click on the “view all quick links” menu on the left-hand side of the screen. From there you can select "manage my tickets."
You will be brought to a screen which lists out your events in a calendar view. Click “Advanced Options” towards the right hand side of your screen.
Your screen will fade to bring up the Advanced Options pop-up. (Please note this may not work on AOL internet browsers.) Select “Transfer tickets to a Friend” under the “Choose an Action” menu.
You will automatically see that your seats are selected for the games in the month of whichever calendar month you are currently viewing. Verify that the information is correct, and click “done." Note, your screen will show the entire seat location including the row and seat number(s).
Your action will be processed and you will be returned to the ticket calendar screen. You will be able to see that your seats have accumulated in a ticket cart on the right hand side of your screen.
Select the next month and repeat steps 3-6 until you have accumulated all of the tickets you are transferring into your cart.
Once you have all of the tickets in your cart, select the black box that says "transfer (#). The number in parenthesis will be the number of tickets you have selected.
A confirmation screen will appear showing you all of the tickets you have selected. Scroll to the bottom of this screen and click "Continue to transfer."
You will be brought to the screen below. Scroll to the center of the page where the screen reads "Choose Transfer Recipient."
Add our contact information under "Enter a New Contact." First Name: PSL, Last Name: Source, E-Mail: firstname.lastname@example.org. Next Click "add."
Select the bubble nex to PSL Source's name and then click "next step" at the bottom of the page.
You will be brought to a confirmation screen. You may print this page for your records. After you have reached this step you are free to log out of your account.