Cleveland Browns Electronic Ticket Transfer Instructions

1. Log-in to your Cleveland Browns Account Manager.
2. Click the "TICKETS / MY EVENTS" option in the top menu.
3. Click the "TRANSFER TICKETS" button. --- Note, if you are on a mobile device, you may need to scroll to the bottom of the page, then select "view all", and then click the "TRANSFER" button.
4. Select the events to be transferred. You may select all events, multiple events, or a single event. Be sure to select only the events that are being transacted. If you are transferring all games, please tick the top left box to "SELECT ALL" so all games will be included in a single transfer.
5. Click the "CONTINUE" button to confirm you wish to proceed.
6. At the bottom of the list of events, select the seats to be transferred. If you have more seats on your account than are being transacted, please be sure to only select the applicable seats.
7. Enter the Recipient Details.
8. Click "REVIEW TRANSFER" to confirm your selection.
9. In the “ADD A MESSAGE” input box at the top of the page, include your Transaction/Contract ID.
10. Click "TRANSFER TICKETS" to initiate the transfer.
11. Review the confirmation email from Ticketmaster to ensure all intended items were included in the transfer. Repeat these steps as needed for any outstanding seats, games, or accounts.

Please note, the transfer is not complete until PSL Source accepts the initiated transfer. Once accepted, Ticketmaster will send a 2nd email notifying you of the acceptance. A representative from PSL Source will also confirm that the e-ticket transfer has been successfully completed.

Please contact us if you encounter any problems while transferring.